Frequently Asked Questions
Find answers to common questions about our Swedish candy and ordering process
No, there is no minimum order amount! You can order as little or as much Swedish candy as you'd like. However, orders over $35 qualify for free shipping within the US.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay for a fast and secure checkout experience.
Yes, as long as it hasn't shipped yet. Contact us right away and we'll cancel and refund your order. Once shipped, cancellation isn't possible. After that, your candy is already being prepared for shipment. Please contact us immediately if you need to make changes.
Standard shipping within the US takes 3-5 business days. Expedited shipping (2-3 days) and express shipping (1-2 days) are also available at checkout. Orders are typically processed and shipped within 1 business day.
Yes! We offer free standard shipping on all orders over $25 within the continental United States.
Currently, we only ship within the United States.
Swedish candy is known for its unique flavors, high-quality ingredients, and perfect texture. Unlike many American candies, Swedish candy often features natural flavors, less artificial coloring, and a delightful chewy consistency that's not too hard or too soft.
Many of our candies are gelatin-based and may contain wheat or soy. We clearly label all allergen information on each product page. If you have specific dietary restrictions, please check the ingredients list or contact us for assistance.
Yes! We regularly import fresh stock from Sweden and store it in our climate-controlled warehouse. We ship candy with plenty of time before expiration dates, typically 6+ months.
Absolutely! Our Build Your Own Mix feature lets you choose from dozens of Swedish candy varieties to create your perfect custom assortment. Select your favorites and we'll pack them fresh for you.
Due to food safety regulations, we cannot accept returns on edible items. However, if you receive damaged or incorrect items, please contact us within 48 hours of delivery and we'll make it right with a replacement or refund.
We pack all orders carefully, but sometimes shipping can be rough. If your candy arrives damaged, please email us photos within 48 hours and we'll send a replacement or issue a full refund immediately.
We're so sorry if we made a mistake! Please contact us right away with your order number and details about what you received. We'll send the correct items immediately at no additional cost and you can keep the incorrect items.
Once your order ships, you'll receive a tracking number via email. You can also log into your account on our website to view your order status and tracking information at any time.
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